What should I do if I keep getting harassed by phone? 10-day network hotspot analysis and response guide
In the past 10 days, the issue of telecommunications harassment has once again become a hot topic across the Internet. From complaints on social media to reports on government affairs platforms, a large number of users reported being harassed by loan sales pitches, fraudulent calls, and real estate agents. This article will combine hotspot data and practical solutions across the entire network to provide you with a systematic response strategy.
1. Statistics of hotspots of harassing calls across the entire network (last 10 days)

| platform | Amount of related topics | Maximum heat value | Main types of complaints | 
|---|---|---|---|
| 287,000 items | 120 million reads | Online loan promotion (42%) | |
| black cat complaint | 6342 pieces | - | AI voice harassment (68%) | 
| Zhihu | 1273 questions | 3.87 million views | Overseas fraud (53%) | 
| Douyin | 34,000 videos | 86 million views | Virtual operator number segment (starting with 91) | 
2. Analysis of characteristics of high-frequency harassment calls
Based on feedback from netizens, we have sorted out the characteristics of the most active harassment calls at present:
| Beginning of number segment | frequency of occurrence | Common content | Difficulty of prevention | 
|---|---|---|---|
| 95/96 | 34% | Bank/Insurance Sales | in | 
| 17/19 | 28% | Virtual operator business | high | 
| 00/+ | 22% | Overseas fraud | extremely high | 
| 400 | 16% | corporate marketing | low | 
Three, six-step effective response plan
Step one: Operator channel interception
Immediately activate the operator's own harassment interception service (China Mobile: KTFSR, China Unicom: KT Anti-harassment, China Telecom: Tianyi Anti-harassment), which can block 80% of known harassment number segments.
Step 2: Mobile phone system settings
Android users turn on "AI call protection", and iOS users set "silent unknown calls". Mobile phones from brands such as Huawei/Xiaomi also provide intelligent identification functions.
Step Three: Professional App Assistance
Install apps such as Tencent Mobile Manager and 360 Anti-harassment to update the harassment number database in real time. Be careful to choose the official application market to download genuine software.
Step 4: Mark the reporting mechanism
After receiving a harassing call, immediately submit evidence (call record screenshots + recording) to the 12321 Internet Bad Information Reporting Platform. Valid reports will be included in the national blacklist system.
Step 5: Protect rights through legal means
According to Article 66 of the Personal Information Protection Law, you can complain to the regulatory authorities and request compensation. The latest case in 2023 shows that a loan company was fined 830,000 yuan for high-frequency harassment.
Step Six: Information Protection Measures
Check the privacy settings of each platform account and turn off unnecessary search permissions for mobile phone numbers. It is recommended to use virtual number service for express delivery.
4. New AI harassment identification techniques
Recently, a new trend of AI voice harassment has emerged, with characteristics including:
1. Standard Mandarin without accent
2. Mechanical repetition of rhetoric and logic
3. The background sound is unusually quiet
4. Unable to answer non-routine questions
When encountering such a call, you can directly ask "What is your employee number?". AI systems usually cannot handle such non-preset questions.
5. Important reminder
Data from the 12300 hotline of the Ministry of Industry and Information Technology shows that recent fraudulent calls pretending to be JD Finance and Alipay customer service have increased by 210% month-on-month. Any requests involving transfers, verification codes, screen sharing, etc. must be verified through official channels after hanging up.
Through the above systematic measures, combined with the latest anti-harassment experience across the entire network, more than 90% of phone harassment can be effectively reduced. If the problem persists, it is recommended to consider applying for number protection services from the Communications Authority.
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