How about Ekolon Furniture Mall? ——Hot topics on the Internet in the past 10 days and real feedback from consumers
Recently, Ekolon Furniture Mall has become a hot topic among consumers due to its promotional activities and comparison of online and offline services. This article combines the data of the entire network in the past 10 days (as of October 2023) to provide you with an in-depth analysis from the dimensions of price, service, product quality, etc.
1. Popularity trends across the entire network
| platform | Amount of related topics | core discussion points |
|---|---|---|
| 23,000 items | # Double Festival Promotion Routine#, #after-sale response is slow# | |
| little red book | 1800+ notes | "Real shot showroom comparison", "Customized furniture avoidance pitfalls" |
| Zhihu | 47 questions | "Quality vs Price", "Logistics Installation Service" |
2. Consumer evaluation data statistics
| Evaluation dimension | Positive rating | The focus of bad reviews |
|---|---|---|
| price system | 78% | Big price difference before and after promotion |
| product quality | 65% | Board odor problem |
| After-sales service | 53% | Long return cycle |
| Logistics efficiency | 72% | Suburban delivery delays |
3. Inventory of hot events
1.National Day Promotion Controversy: Many consumers reported that some products advertised as "50% off" were actually reduced by only 20%-30%, and e-commerce price comparison screenshots showed that the same product was priced lower on other platforms.
2.Customized furniture disputes: Xiaohongshu user @decorationxiaobai recorded the entire process from ordering to installation, pointing out that there was a 5cm size deviation between the design drawings and the finished product. The related video received 12,000 likes.
3.Live broadcast with goods overturned: The "imported leather sofa" displayed in Douyin's live broadcast room was questioned by consumers after receiving the actual product. The quality inspection report showed that it was artificial leather. This incident became a hot search list in the city.
4. On-site visits and findings
Through unannounced visits to stores in Beijing and Zhengzhou, we found:
5. Consumption Suggestions
1.Price comparison skills: Use the "Historical Price Query Tool" to verify the authenticity of the promotion. You can find lower prices for some products from the same manufacturer on 1688.
2.Key points for inspection: Focus on checking the board edge banding process and hardware branding, and require a formaldehyde test report.
3.After-sale guarantee: It is recommended to purchase extended warranty service, pay special attention to the modification terms of customized products, and keep all communication records.
Summarize: Ekolon Furniture Mall performs reasonably well in terms of price competitiveness, but it needs to improve its service standardization level. Consumers should pay more attention to the production qualifications of specific products rather than simply comparing prices. For bulk purchases, it is recommended to pay in stages to protect their rights and interests.
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